General terms and conditions

In case of early departure or late arrival the full room rate will be charged for the price of one! Changes and cancellations will only be accepted in writing. Cancellation fees lt. The Austrian Hotel Regulations. The place of performance and payment is Seefeld. Court of Innsbruck. The reservation is only binding after receipt of the Deposit within the specified period. For meals not taken, you will receive no compensation! For arrivals during the week, a possible room change on the weekend is possible!

Our cancellation conditions 

  • Until 3 days before arrival: Free cancellation possible
  • 3 days to 1 day before arrival: 50% cancellation fee of the total price
  • Cancellation within 24 hours before arrival: 90% cancellation fee of the total price
  • In case of early departure 90% cancellation fee will be charged.
  • About the cancellation fee you will receive a credit note – redeemable within one year in our house.

Special conditions for cancellations for bookings over Christmas/New Year’s Eve in the period from 22 December 2024 to 06 January 2025

  • Until 1 month before arrival: Free cancellation possible
  • 1 month before arrival : 50% cancellation fee of the total price
  • 14 days before arrival : 70% cancellation fee of the total price
  • 1 week before arrival or in case of early departure 90% cancellation fee will be charged.
  • You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.

Minimum stay and surcharges:
New Year’s Eve surcharge: € 50,- per adult and child over 12 years (by all booked arrangements).
New Year’s Eve surcharge: € 25,- for children from 6-11 years (by all booked arrangements)
Minimum stay in the Christmas/New Year period: 26.12.24 – 02.01.25 for 7 nights
Minimum stay Carnival: 7 nights from 01.03.2025 bis 08.03.2025 with arrival day Friday, Saturday or Sunday