General terms and conditions
In case of early departure or late arrival the full room rate will be charged for the price of one! Changes and cancellations will only be accepted in writing. Cancellation fees lt. The Austrian Hotel Regulations. The place of performance and payment is Seefeld. Court of Innsbruck. The reservation is only binding after receipt of the Deposit within the specified period. For meals not taken, you will receive no compensation! For arrivals during the week, a possible room change on the weekend is possible!
Our cancellation conditions for summer 2021:
Our cancellation conditions for summer 2021 guarantee you maximum flexibility. Free cancellation or rebooking is possible up to 48 hours before arrival, if:
- a travel warning has been issued for Tyrol
- state quarantine has been prescribed, or
- the person travelling has been tested Covid positive
The following conditions apply to all further cancellations:
- Until 2 days before arrival: Free cancellation possible
- 2 days to 1 day before arrival: 50% cancellation fee of the total price
- Cancellations within 24 hours before arrival: 90% cancellation fee of the total price
- In case of early departure a 90% cancellation fee will be charged.
- You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.
Our cancellation conditions for winter 2021/2022
- Until 14 days before arrival: Free cancellation possible
- 14 days to 1 day before arrival: 50% cancellation fee of the total price
- Cancellations within 24 hours before arrival: 90% cancellation fee of the total price
- In case of early departure a 90% cancellation fee will be charged.
- You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.
Special conditions for cancellation for bookings over Christmas/New Year’s Eve in the period from 22 December 2021 to 06 January 2022:
- Up to 1 month before arrival – free cancellation
- 1 month before arrival – 50% of the booked arrangement
- 14 days before arrival – 70% of the booked arrangement
- 1 week before arrival – 90% of the booked arrangement
- You will receive a credit note for the cancellation fee – to be redeemed within one year in our house.
Translated with www.DeepL.com/Translator (free version)
Minimum stay and surcharges:
- New year’s eve surcharge: € 50,- per adult and children 12 years of age (only if booked Halfboard)
- New year’s eve surcharge: € 25,- for children 6-11 years of age (only if booked Halfboard)
- Minimum stay during Christmas/New year time: 26.12.2021 – 02.01.2022 for 7 nights, last arrival on 26.12.2021.
- Minimum stay carnival: 6 Nights from 13.02.2021 until 21.02.2021 with arrival on Friday, Saturday or Sunday.
