General terms and conditions

In case of early departure or late arrival the full room rate will be charged for the price of one! Changes and cancellations will only be accepted in writing. Cancellation fees lt. The Austrian Hotel Regulations. The place of performance and payment is Seefeld. Court of Innsbruck. The reservation is only binding after receipt of the Deposit within the specified period. For meals not taken, you will receive no compensation! For arrivals during the week, a possible room change on the weekend is possible!

Our Cancellation Conditions:

• Up to 14 days prior to arrival: cancellation possible free of charge
• 14 days to 1 day prior to arrival: 50% cancellation fees of the total price
• Cancellations within 24 hours prior to arrival: 90% cancellation fees of the total price
• In case of early departure 90% cancellation fee will be charged.
• About the cancellation fee, you receive a credit that can be redeemed within a year in our house.

Special conditions for cancellation in the case of Christmas/new year booking:

• Up to 1 months before arrival – free cancellation
• 1 month prior to arrival – 50% of the booked Arrangement
• 14 days prior to arrival – 70% of the booked Arrangement
• 1 week before arrival – 90% of the booked Arrangement

Minimum stay and surcharges:

• New year’s eve surcharge: € 50,- per adult and children 12 years of age (only if booked Halfboard)
• New year’s eve surcharge: € 25,- for children 6-12 years of age (only if booked Halfboard)
• Minimum stay Christmas: 26.12.2018 – 02.01.2019 for 7 nights, last arrival on 26.12.2018
• Minimum stay carnival: 6 Nights from 04.03.2019 until 10.03.2019 with arrival on Friday, Saturday or Sunday.