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General terms and conditions

In case of early departure or late arrival the full room rate will be charged for the price of one! Changes and cancellations will only be accepted in writing. Cancellation fees lt. The Austrian Hotel Regulations. The place of performance and payment is Seefeld. Court of Innsbruck. The reservation is only binding after receipt of the Deposit within the specified period. For meals not taken, you will receive no compensation! For arrivals during the week, a possible room change on the weekend is possible!

Our Cancellation Conditions:

  • Up to 14 days prior to arrival: cancellation possible free of charge
  • 14 days to 1 day prior to arrival: 50% cancellation fees of the total price
  • Cancellations within 24 hours prior to arrival: 90% cancellation fees of the total price
  • In case of early departure 90% cancellation fee will be charged.
  • About the cancellation fee, you receive a credit that can be redeemed within a year in our house.

Special conditions for cancellation  in the time of 19. December 2020 until 06. January 2021:

  • Up to 1 months before arrival – free cancellation
  • 1 month prior to arrival – 50% of the booked Arrangement
  • 14 days prior to arrival – 70% of the booked Arrangement
  • 1 week before arrival – 90% of the booked Arrangement

Minimum stay and surcharges:

  • New year’s eve surcharge: € 50,- per adult and children 12 years of age (only if booked Halfboard)
  • New year’s eve surcharge: € 25,- for children 6-12 years of age (only if booked Halfboard)
  • Minimum stay during Christmas/New year time: 26.12.2020 – 02.01.2021 for 7 nights, last arrival on 26.122020.
  • Minimum stay carnival: 6 Nights from 13.02.2021 until 21.02.2021 with arrival on Friday, Saturday or Sunday.

Customer Testimonials

What customers say about us

Fantastic hotel for a spa vacation

Peter | |

Great for children and babies

Roger | |

Great hotel for a business trip to Seefeld!

Martin | |

Happy to come again!

Natascha | |

Wonderful, a dream vacation! Top recovered!

Simone | |

Wellness combined with hiking holidays

Michael | |

A hotel with lots of Tyrolean charm and warmth

Heidi & Heinz | |

Children’s dreams come true

Lisa | |

Neat hotel complex with many offers

Matthias | |


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